Kairos Facilities Management

Repairs and Building Maintenance

Building maintenance and repairs in London

Very few buildings need a different contractor for every fault. Kairos covers routine repairs, planned maintenance and reactive callouts under one arrangement, so a door that will not close and a boiler that has stopped go to the same place and appear on the same invoice.

What is included

Every item below is quoted on its own, or bundled into a single monthly contract with the rest of the building's services.

Reactive repairs and planned maintenance are not the same job

Reactive work is what happens after something breaks. It is unavoidable, it is always urgent, and it is always the most expensive way to spend money on a building.

Planned preventative maintenance is the opposite: a written schedule of servicing and inspection that runs whether or not anything has gone wrong. It costs more in a quiet month and far less across a year, because the failures it prevents are the ones that close a floor, flood a ceiling or void a warranty.

How callouts are handled

Clients on a maintenance contract have a response arrangement agreed in writing before work starts, with a target time for urgent faults rather than a vague promise to come when possible.

There is no requirement to hold a contract at all. A single repair is quoted on its own, and a great many clients start that way.

Who this is for

repairs and building maintenance questions we are asked most

How quickly do you respond to a callout?

Response times are agreed in the contract rather than promised in general terms. For clients on a maintenance contract, the target response for an urgent fault is written down before any work starts.

Do you take on one-off repairs?

Yes. There is no requirement to hold a contract with Kairos. A single job is surveyed and quoted on its own.

What is planned preventative maintenance?

It is the schedule of servicing and inspection a building needs before anything fails — filters, seals, gutters, plant servicing and the statutory tests. The point is that the dates are set in advance and the work happens whether or not anyone has complained.

Are the trades qualified and certified?

Work that requires a registered trade is carried out by someone registered for it, and the certificate is issued as part of the job rather than requested afterwards.

Other services

Tell us about your building.

Send the details and Kairos comes back with a written quote for the work, whether it is a single job or the whole building.

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